Privacy Policy
	Effective Date: January 10th, 2025
	15512301 Canada Inc. (Ancora)  ("we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in connection with our mental health services.

	1. Information We Collect
	We may collect the following types of information:
	1.1 Personal Information:
		• Name, address, email address, phone number, date of birth.
		• Health information, including medical history, diagnoses, treatment plans, and other information shared during therapy sessions.
	1.2 Payment Information:
		• Credit card or billing information for processing payments.
	1.3 Usage Data:
		• Information about how you interact with our website, scheduling platform, or other digital tools, such as IP address, browser type, and access times.
	1.4 Emergency Contact Information:
		• Contact details are for a designated individual in case of an emergency only.

	2. How We Use Your Information
	We use your information for the following purposes:
		• To provide mental health services and support.
		• To schedule and manage appointments.
		• To communicate with you regarding services, billing, and updates.
		• To comply with legal and regulatory requirements.

	3. Disclosure of Your Information
	We will not disclose your personal information except as described below:
	3.1 With Your Consent:
		• We may share your information with other healthcare providers or third parties if you provide explicit consent.
	3.2 For Legal Compliance:
		• We may disclose information to comply with laws, regulations, or legal requests.
	3.3 In Emergencies:
		• We may disclose information to prevent harm to you or others, as permitted by law.
	3.4 Service Providers:
		• We may share information with third-party service providers who assist in delivering our services, such as billing processors or IT support.

	4. Data Security
	We implement industry-standard security measures to protect your information, including:
		• Encryption of sensitive data.
		• Access controls to limit data access to authorized personnel.
		• Regular review and updating of our security practices.
	Despite our efforts, no system can be entirely secure. By using our services, you acknowledge and accept this risk.

	5. Your Rights
	You have the following rights regarding your personal information:
		• Access: Request access to your records.
		• Correction: Request corrections to inaccurate or incomplete information.
		• Deletion: Request deletion of your information, subject to legal and contractual obligations.
		• Data Portability: Receive a copy of your information in a portable format.
	To exercise these rights, please contact us at [Insert Contact Information].

	6. Retention of Information
	We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

	7. Changes to This Privacy Policy
	We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our website. We encourage you to review this policy periodically.

	8. Contact Us
	If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
	Ancora
	9 Town View Cr.
	Cornwall, PE  C0A 1H4
	admin@ancora.support
	902-393-3805

	By using our services, you agree to the terms of this Privacy Policy.